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Only one earbud playing? Fix it in 4 steps

10 November 2026 · PhoneTech

Sound from just one side? Try these steps in order.

  1. Step 1

    Put both buds back in the case. Close the lid.

    Wait 10 seconds.

  2. Step 2

    Take both buds out at the same time.

  3. Step 3

    Clean the metal dots on the quiet bud with a dry cotton bud.

    Clean the dots inside the case too. Most cases show a light when a bud is charging.

  4. Step 4

    Still one side? Reset your earbuds.

Reset steps →

Did it work?

Common questions

Why is only one of my earbuds working?
Usually the two buds have lost their link to each other, or the quiet bud is not charging. Put both buds in the case for 10 seconds, take them out together, and clean the metal dots on the quiet bud. If it still does not play, reset the earbuds and connect them again.
Why is one earbud not charging?
Often the small metal dots on the bud or inside the case are dirty. Clean them with a dry cotton bud and put the bud back in the case. Most cases show a light when a bud is charging.