PhoneTech – Return Policy
At PhoneTech, your satisfaction is our priority. We are committed to providing high-quality products and a smooth shopping experience. This Refund Policy outlines the conditions under which refunds, returns, or replacements may be issued.
1. Eligibility for Refunds or Returns
You may request a return or refund if:
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The product received is damaged or defective.
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The product received is incorrect or different from what you ordered.
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The product is missing parts or accessories.
To be eligible:
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Items must be returned in their original packaging.
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A return request must be made within 7 days of delivery.
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Proof of purchase (invoice or order number) is required.
2. Non-Refundable Items
We do not accept returns or provide refunds for:
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Products that have been used, altered, or damaged after delivery.
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Items purchased under “clearance” or “final sale” categories.
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Bulk/customized orders, unless the item is defective or incorrect.
3. Refund Process
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Email us at support@phonetech.in with your order details and reason for return.
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After review, we will provide the return instructions.
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Once we receive and inspect the returned item, we will update you on the refund status.
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Approved refunds will be processed to your original payment method within 5–10 business days.
4. Replacements & Exchanges
If preferred, a replacement can be provided instead of a refund (subject to stock availability).
Exchanges are available for:
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The same product, or
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A product of equal value.
5. Shipping Costs
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If the return is due to our error (damaged, defective, or incorrect item), PhoneTech will cover the return shipping cost.
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For all other return reasons, the buyer is responsible for return shipping fees.
6. Contact Us
For returns, refunds, or any support-related questions, reach out to:
PhoneTech
📧 Email: support@phonetech.in
🌐 Website: www.phonetech.in