PhoneTech – Cancellation Policy

At PhoneTech, we understand that customers may sometimes need to cancel their orders. This Cancellation Policy outlines the conditions and process for cancelling an order before it is shipped.

1. Order Cancellation Window

You may request cancellation before the order has been shipped.

• If the order is not yet dispatched, it can be cancelled with no penalty.

• Once an order is shipped, it cannot be cancelled. In such cases, you may request a return after the product is delivered (as per our Refund & Return Policy).

2. How to Request a Cancellation

To cancel your order, contact us at:

📧 support@phonetech.in
Please include:

• Your order number

• Your name

• The reason for cancellation (optional)

Our support team will confirm whether the order is still eligible for cancellation.

3. Refund for Cancelled Orders

• For prepaid orders cancelled before shipping, the full amount will be refunded.

• Refunds will be processed to your original payment method within 5–7 business days.

• No cancellation charges apply if the order hasn’t been shipped.

4. Orders Not Eligible for Cancellation

We cannot cancel:

• Orders that have already been shipped or dispatched.

• Bulk or customized orders after processing has begun.

5. Modification of Orders

If you need to change your order (address, product, quantity), contact us immediately at support@phonetech.in.
Modifications are possible only if the order has not been shipped.

6. Contact Us

For any cancellation-related queries or support:

PhoneTech
📧 Email: support@phonetech.in
🌐 Website: www.phonetech.in